What is Learner Driver Insurance?
As a provisional licence holder, you can get valuable on-road experience with the help of Veygo Learner Driver. To be added to a friend or family member’s policy as a learner driver can be costly and could affect their No Claims Bonus if you have a bump – this cover protects them from that and keeps prices down. You can choose to be covered by the hour, day, week or month and you can get a quote in under 2 minutes.
Isn’t this dual insurance?
No. Dual insurance is when the same person has two active polices on the same vehicle. As long as you’re not named on the car owner’s policy, or any other policy covering the car you want to learn in, you will not affect the existing cover and it won’t be dual insurance.
Will it affect the car owner’s no claims bonus if I claim?
No. Learner driver Insurance provides you with your own separate policy for the car. Any claims you make won’t affect the car owner’s No Claims Bonus, so they don’t need to declare it on their insurance.
How much is the excess?
There’s a compulsory excess of £250 on the policy if you need to make a claim. The excess for a windscreen claim can be found in your policy schedule, within your account.
Who can supervise me when I drive?
Any driver over 21 who has held a current and valid full licence for at least three years (from countries in the EU and EEC) can supervise a learner driver. They must be qualified to drive the type of vehicle the learner is practising in, so an automatic licence holder cannot supervise someone in a manual vehicle.
Can I use Veygo to take my test?
Yes. You may be asked to take a copy of your Certificate of Insurance with you, which is available to download as a PDF document within your Veygo account. Please login, select "My account" and then "My documents". Important: if you pass your test, the policy will no longer be valid as it only covers provisional licence holders, so you won’t be able to drive home from the test centre. You’ll then be able to quote for our Temporary Cover if you continue sharing the car. Good luck!
How do I extend my policy?
Although we don’t currently offer policy extensions, you can quickly take out a new policy online. We save your details to make the process even easier the second time around – just make sure you log in first!
How can I cancel my policy?
Follow our step by step article on how to cancel your policy
Why have I been declined cover?
We would love to cover everyone but unfortunately, our underwriting criteria means that sometimes we can’t offer insurance to somebody. We can’t give specifics, but it’s made up of lots of different factors, like car, age, experience and much more. Also, we don’t offer cover for outside of Great Britain, drivers with a non-GB licence or non-GB residents. Our Customer Care team won’t be able to help you with this either, sorry.
Why isn’t my policy showing on MID?
It takes up to a week for the cover to show on the Motor Insurance Database. There should already be an annual insurance policy on the car if it’s a Learner Driver policy or if you’re sharing a friend or family member’s car. This is a policy and if there isn’t an annual policy in place, your cover won’t be valid. Please follow the relevant steps here to cancel.
Can I use Veygo to drive abroad?
No, your policy is only valid in England, Scotland and Wales.
How can I contact Veygo?
We have lots of information in our Help Centre, so you may not even need to contact us. You can use the search bar above to find what you’re looking for. If you can’t fine your answer, then click here for details of the Customer Care team.
