Your policy hasn’t started yet? You’ll get a full refund!
Policy 30 days or less? Sorry, there won’t be a refund. (Don’t shout at us, it’s all in the Policy Book).
Policy over 30 days? You’ll get a pro-rata refund in 3 to 10 days.
- Sign in
- Click into your account from the top right hand of the screen
- Go to Purchases
- Select "View" on the policy that needs cancelling
- Click “Cancel policy” inside the Actions box
- Click "Cancel policy" in the popup
Cancelling as you’ve passed your test? Congratulations! If your policy is shorter than 30 days, follow the article by clicking here, instead of the steps above. If your policy is over 30 days, follow the steps below to cancel. Check out this article for more information if you’ve recently passed.
Full details of our cancellation procedures can be found in the Policy Terms and Conditions.