I need to report an incident and register a claim

If you’ve been in an accident, or experienced theft, loss, or any other incident, try not to panic.

Firstly, make sure you’re in a safe place before contacting us. 

You can call us on 0333 016 5112 or send an email to contact@veygo.com. Include your insurance policy number, date of birth, and postcode for security.

If you’ve been in an incident with one of our customers, please email any details over to us.

If your vehicle is not drivable, we’ll recover it at any hour of the day. If you need this outside of our opening hours, or for urgent roadside recovery, please contact our recovery service on 0344 243 8784 and have your insurance policy number to hand.

We’re open Monday - Friday: 8:30pm - 4:30pm

Making a windscreen claim?

Our provider is Autoglass. Call them on 0333 220 2025 or book an appointment online: https://www.autoglass.co.uk/ideal/damage/ins/admiral/

Depending on whether you need a repair or replacement, they’ll arrange excess payment with you.