Sorry about that! Here’s a couple of solutions…
Brand new car? We get newly registered car updates once a month, usually the 27th, even if it’s already registered with the DVLA. This means you can give it another go after this date – by then we’ll hopefully have the details. We can’t add it manually either sorry, just to save you some time contacting us, we’re working to speed it up so thanks for bearing with us.
Car over 30 years old or an import? Really sorry, but we don’t cover these. If you’re lucky enough to have access to another car, you could try that… Hope you find the cover you need.
Don’t quite fit in to the above? You can drop us an email at email@example.com, sending the car reg and we’ll do our best for you!