Been involved in an incident? Try not to panic, we're here for you.
Firstly, please make sure you’re in a safe place. Once you're safe, send us an email at firstname.lastname@example.org with your policy number, date of birth and postcode and we'll take care of it.
If your vehicle is not drivable, we’ll be able to recover it, no matter what hour of the day.
Our opening hours and contact methods have changed slightly due to Covid-19. We're open:
Monday - Friday: 8am-5pm
Saturday: 8am - 2pm
If you need recovery outside our opening hours, call Call Assist on 01206 771752 who will ask for your policy number.
Only looking to make a windscreen claim? Easy..
Either call our windscreen provider Autoglass, on 0333 220 2025 or book an appointment online:
https://www.autoglass.co.uk/ideal/damage/ins/admiral/ and they’ll arrange excess payment with you too. (This will depend on whether you have a repair or replacement)