This is not an easy time for anyone. We just want to let you know what Veygo are doing to keep things running as normal as possible for our customers.
All our staff are working from home, which means that we don’t have an option to speak to you by phone. You will still be able to contact us for live support, whether it’s regarding a claim or general support, via email.
Our email address is email@example.com
Our opening hours are Monday to Friday: 8:30am - 5:00pm and we will be unavailable 12pm - 1pm daily.
Our team are working hard to support our customers and we ask you to be understanding, if response times are longer than usual.
Please only contact the team if you are unable to resolve your query with one of our online articles, if you are having difficulty completing a quote, or if you need to report a new claim. If you do need to speak with us; please include as much information in your initial email as possible, including the policyholder's name, date of birth and postcode for security purposes.
If you've been involved in an accident and need roadside recovery…
If you have had an accident, please contact us as soon as it is safe to do so. If you need urgent recovery, the number for our recovery agent is 01206771751.
Thank you for your understanding during this time.