As an FCA registered company we (EUI Limited) publish data on our complaints record.
Veygo, as part of the Admiral Group Plc, takes complaints seriously and we encourage our front-line staff to investigate any issues, provide a satisfactory resolution, or where appropriate, escalate a complaint to our specialist team.
We’re continually learning to ensure we improve our understanding of all areas where customers may be unhappy with our products or services.
As a result of improved visibility of the cause of complaints, we’ve been able to introduce improvements in response to direct customer feedback.
To view our complaints data, please follow this link to Admiral’s website: https://www.admiral.com/contact-us-help/complaint-information.php