- Sign in
- Click into your account from the top right hand of the screen
- Go to Purchases
- Select "View" on the policy that needs cancelling
- Click “Cancel policy” inside the Actions box
- Click "Cancel policy" in the popup
Your policy hasn’t started yet? You’ll get a full refund!
Policy 30 days or less? Sorry, there won’t be a refund. (Don’t shout at us, it’s all in the Policy Book).
Policy over 30 days? You’ll get a pro-rata refund in 3 to 10 days.
Full details of our cancellation procedures can be found in the Policy Terms and Conditions.