ROAD TRAFFIC ACCIDENT
Firstly, please make sure you are in a safe place. If the vehicle is not driveable, we will be able to recover your vehicle 24 hours a day.
Once you are in a safe location, where possible, please take full details of any other parties involved in the accident including:
- Vehicle Registration
- Contact Number
- Details of any witnesses or emergency services
- Images of vehicle damage
For more advice on what to do if you have an accident check out our magazine article here.
Due to Covid-19; currently we do not have access to phones, to register your claim by phone call.
To register a new claim, please email firstname.lastname@example.org.
If you require roadside recovery, please call our recovery helpline on 01206 771 752.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Please call our windscreen provider, Autoglass, on 0333 220 2025 or book an appointment online: https://www.autoglass.co.uk/ideal/damage/ins/admiral/
Autoglass will book an appointment with you and take payment for your policy windscreen excess.
(This will depend on whether you have a repair or replacement).